In plain words
- We collect what we need to insure you: your details, your vehicle, your payments and — with your consent — your location.
- We use it to run your cover, improve the app and meet legal duties. Marketing only with your consent.
- We don't sell your data. We share it only with service providers bound by confidentiality, or when the law requires.
- You can ask to see, correct or delete your data. Request account deletion →
1. Information we collect
2. How we use it
- To provide our services — issuing and managing your cover and processing claims.
- To improve the app and your experience.
- To send marketing, only with your consent. You can opt out at any time.
- To meet our legal and regulatory obligations.
4. Data security
We use appropriate technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
5. How long we keep it
We keep your information only as long as needed for the purposes above, unless the law requires us to keep it longer. [CONFIRM: retention periods, e.g. policy and claims records.]
6. Your rights
Under Ghana's Data Protection Act, 2012 (Act 843) you can ask us to:
- Give you a copy of the information we hold about you
- Correct information that is wrong or incomplete
- Delete your information, subject to legal retention duties
- Stop using your information for marketing
[CONFIRM wording with legal counsel.]
7. Deleting your account
Delete your account in the app under [Profile › Settings › Delete account], or send us a request using our online form. We complete requests within 30 days.
8. Children's privacy
Sorpi-Sorpi is not intended for anyone under 18, and we do not knowingly collect their information.
9. Changes to this policy
We may update this policy from time to time and will post changes in the app and on this page. Continuing to use Sorpi-Sorpi after an update means you accept the revised policy.