This Privacy Policy Statement (“Policy”) outlines the practices and procedures followed by Trade Guarantee Ghana Limited (“Trade Guarantee Ghana,” “we,” “our,” or “us”) regarding the collection, use, and disclosure of personal information through the Sorpi-Sorpi pay as you go insurance app (“App”). This Policy applies to all users of the App (“you” or “your”). By using the App, you accept and consent to the practices described in this Policy
1. INFORMATION WE COLLECT:
a) Personal Information: We may collect personal information from you, including but not limited to your name, address, email address, phone number, date of birth, vehicle details and payment details
b) App Usage Information: We may collect information about your use of the App, including your device information, IP address, browser type, and operating system.
c) Location Information: With your consent, we may collect and process your location information to provide you with relevant insurance services
2. USE OF INFORMATION:
a) Provide Services: We use your personal information to provide the services offered through the App, including processing insurance cover, insurance claims, managing your account, and communicating with you.
b) Improve User Experience: We may use your information to analyze App usage patterns, troubleshoot technical issues, and improve the functionality and user experience of the App.
c) Marketing Communications: With your consent, we may use your personal information to send you promotional emails or notifications about our products and services. You can opt-out of such communications at any time.
d) Legal Obligations: We may use or disclose your personal information to comply with applicable laws, regulations, or legal processes.
3. INFORMATION SHARING:
a) Third-Party Service Providers: We may engage third-party service providers to assist us in providing the services offered through the App. These service providers may have access to your personal information but are contractually obligated to maintain its confidentiality and use it solely for the purposes specified by us.
b) Legal Requirements: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, investigate fraud, or respond to a government request.
4. Data Security:
a) We employ strict security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. DATA RETENTION:
a) We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
6. CHILDREN’S PRIVACY
a) The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.
7. CHANGES TO THIS POLICY:
a) We reserve the right to update or modify this Policy at any time. We will notify you of any material changes by posting the revised Policy on the App or by other means. Your continued use of the App after any such changes signifies your acceptance of the revised Policy.
8. CONTACT US:
a) If you have any questions or concerns about this Policy or our privacy practices, please contact us at [insert contact information].
By using the Sorpi-Sorpi pay as you go insurance app, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy Statement.